University of Washington School of Public Health
New Programs Integration Analyst - Community Health Plan of Washington
Closing Date: open until filled
Posted: March 3, 2017
Responsible for designing, implementing, and managing new programs, which includes research, analysis, budget oversight and tracking, performance monitoring, and planning with a particular focus on behavioral health integration, health care transformation, and other programs.
New Program Development
- Monitor new program opportunities.
- Research program designs and best practices.
- Analyze requirements and interpret implications for Community Health Plan of Washington systems/structure.
- Develop business requirements.
- Create and manage implementation plan, timeline, scope, deliverables, milestones.
- Create and manage transition plan into sustainable department ownership.
- Develop new program policies and procedures, and solicit opportunities to offer technical assistance/consultation; draft SLAs; initiate cross department coordination; monitor budget.
· Conduct and participate in planning processes with local government and community partners to develop projects and programs that reflect community needs.
- Draft, negotiate and execute agreements that determine scope of work and performance commitments with community partners and funders.
- Develop and negotiate reporting requirements and performance commitments that support quality assurance activities and implementation of health care strategies
- Manage performance-based contracting with community partners.
- Independently manage contract review, development, and maintenance
- Review and provide feedback for payor contracts (HCA, CMS, grants, etc.)
- Anticipate changes and transitions related to program implementation.
New Program Management
- Manage program operations including driving process improvement and driving performance monitoring
- Oversee program implementation and drive to completion.
- Lead process improvement initiatives.
- Facilitate workgroup meetings, coordinating across all departments at CHPW.
- Develop policies and procedures.
- Point of contact and subject matter expert for programs to field questions from across company and local partners.
- Collaborate with clinical staff to provide technical assistance to community health care and mental health providers in the development of quality improvement efforts and the implementation of health care services.
- Monitor contractor capacity to perform quality services and hold contractor accountable to performance outcomes.
- Monitor internal procedures for quality performance.
- Identify and implement process improvement activities to drive program success.
- Initiate program evaluation and propose program enhancements.
- Identify measures of success and analyze program performance.
- Evaluate pilot initiatives and process improvement measures for wider adoption.
- Approximate and monitor return on investment for program initiatives.
- Perform ad hoc analyses as requested by leadership.
Budgeting, Reporting & Financial Analysis
- Forecast program revenue and expenditures, developing and monitoring budgets, and approving program/project expenditures.
- Developing program and budget reports.
- Produce internal/external reports fulfilling program requirements, annually, quarterly, monthly, including status, performance, success narratives and other ad hoc measure reporting.
- Provide technical analysis of new programs.
- Analyze and summarize programs’ demographic and service data.
- Monitor program fiscal and performance indicator data collection and reporting to produce scheduled program and budget reports to manager.
- Present anlayses, financial models, program ideas, and assessmsents to steering committees and leadership teams regularly.
- Develop financial models.
- Develop communication content for internal/external audiences.
- Collaborate with Marketing Dept. to brand and execute new program materials.
- Promote internal communications best practices and industry standards.
- Effectively communicate program requirements to diverse stakeholders.
- Organize and update program content and resources.
- Create, maintain, and educate team on a uniform content management structure.
- Develop and maintain SharePoint sites for team projects.
- Manage partnership with community-based organizations.
- Establish excellent working relationships with other department managers, directors, senior leadership, and other internal stakeholders.
- Liaise between Community Health Plan of WA and government partners (State, Federal, County) for programs/projects.
- Direct colleagues and/or contractors in the delivery of new programs.
- Collaborate with partner agencies/ contractors/ organizations to draft, negotiate, and execute contracts.
- Partner with the Legal Team and with various department SMEs to finalize contracts.
This position involves traveling on behalf of the Company. It is essential that a current driver’s license, an acceptable driving record, and proof of automobile insurance are maintained.
- Other duties as assigned.
- Bachelor’s degree in health administration, public health, public policy, or related field or an equivalent combination of education and highly relevant experience required.
- Master’s degree in health administration, public health, public policy, or related field or an equivalent combination of education and highly relevant experience preferred.
Prior Related Experience:
- Minimum four years professional experience in a health care, public health, or managed care setting working on population based management.
- Minimum four years performing in a lead role in new program development/project management.
- Experience providing consultation, education, and technical assistance to providers required.
- Experience in program development, product development, and evaluation strongly preferred.
- Leadership experience strongly preferred.
- Minimum two years of experience with Medicaid and/or Medicare strongly preferred.
- Minimum one year experience and familiarity with process improvement methods preferred
- Candidate has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency.
Knowledge, Skills, and Abilities:
- Demonstartated ability to manage projects