University of Washington School of Public Health
Clinic Administrator- Ballard Clinic - Neighborcare Health
Closing Date: open until filled
Posted: May 1, 2017
The Clinic Administrator ensures the clinic operates within the guidelines set by Neighborcare management team and in accordance with laws and regulations. Coordinate and oversee daily operations. Responsible for the administrative functions of the clinic and manage resources efficiently. Manage direct reports to include hiring, performance management, orientation and training, and completion of annual individual learning conversations. Manage with retention in mind. Work in partnership and joint accountability with other team members to achieve Neighborcare’s Mission, Guiding Principles and goals.
We offer competitive pay, an excellent benefits package including Medical, Dental, Vision, Retirement Plan, Paid Time Off, and more!
- Work with Site Medical Director (SMD) to develop, implement and/or upgrade systems that affect and/or enhance clinic operations and ensure productivity.
- Coordinate clinic schedule and ensure proper opening and closing of the clinic.
- Resolve problems or issues patients have with clinical systems, policies or staff.
- Identify and resolve administrative issues/concerns.
- Recruit, schedule, train, supervise and retain paid staff and volunteers. May provide supervision or training for students who are assigned to Neighborcare Health as part of their education.
- Coordinate clinic activities to ensure efficient patient access to services and quality care
- Model and mentor staff in appropriate problem solving and positive communications
- Lead and participate in quality of care initiatives and process improvement activities
- Maintain professionalism and confidentiality in administration and patient care areas
- Oversee performance evaluation protocols and policies. Assist team to address individual performance issues.
- Convene and facilitate staff meetings.
- Attend internal leadership and operations meetings, and external meetings with funders and community partners, including partnership with Nyer Urness building leadership.
- Monitor site budget and approve clinic charges
- Manage multiple databases to assure the collection and accuracy of data
- Work with the Development department to support grant management and donor activities and communications. Maintain compliance with all grant funders and contracting organizations
Our ideal candidate:
- Enjoys working at the top of their scope and partnering with patients and other team members
- Values team work, problem solving, engagement and adaptability
- Embraces change and practices direct communication
- Ability to work with individuals of varying ethnicities, socio-economic levels, cultures, and sexual orientations
- Previous experience working with individuals and/or families experiencing homelessness preferred
- Working knowledge of de-escalation techniques, trauma informed care, harm reduction, and motivational interviewing preferred
- Previous management of federally funded projects or programs preferred
Education and Experience:
- Bachelor’s degree required, Masters preferred such as MSW, MPH, healthcare administration.
- 2 years healthcare management/supervisory experience preferred, specifically the provision of care in nontraditional settings
Click here to apply.