University of Washington School of Public Health

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Process Improvement Consultant and Training Manager - Valley Medical Center

Notice!This listing has expired and should not be applied for.
Location: Renton, WA
Full-time position
Closing Date: October 11, 2017
Job #11783
Posted: September 11, 2017

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.

This is an exempt, professional position. 50% of this role’s responsibilities will be focused on developing and delivering Process Improvement focused training sessions; the remainder 50% of their time will focus on coaching, mentoring, and partnering with imbedded learners on Process Improvement projects and collaborating on enterprise-wide Process Improvement initiatives.

This position includes working with all departments across the Valley Network, both clinical and operational, and will build a connected network of Process Improvement practitioners capable of identifying, scoping, assessing, executing, and supporting the long-term sustainability of discreet Process Improvement activities. This role will encounter a wide range of situations and opportunities for problem-resolution.


1.Bachelor’s degree in Health Care Administration, Business, Industrial Engineering, Adult Education, Psychology or similar relevant field.

2.Minimum of four (4) years’ experience delivering education to large groups in a classroom setting or via alternative learning methods.

3.A minimum of five (5) years managing complex programs or enterprise-wide initiatives and facilitating or leading teams in a variety of venues and with a variety of tools and systemic (lean) methodologies, with a minimum of three (3) years in the Healthcare Industry.

4.Advanced degree or Certification in Change Management, Process Improvement, Project Management or Personality Assessment (MBTI, SDI, etc.) preferred.

5.Demonstrated experience developing new and improving existing learning materials with strong focus on Adult Learning Theory

6.Microsoft Office Suite experience required. Experience with MS Visio is preferred.


1.Ability to scale from strategic and tactical quickly, to help guide programs at all levels in the organization.

2.Strong leadership and interpersonal skills, team oriented philosophy, and problem-solving skills.

3.Excellent teaching and speaking skills.

4.Highest level of integrity and discretion.

5.Knowledge and experience in organizational effectiveness and operations.

6.Strong ability to coach and develop staff.

7.High level of professional maturity and integrity and a solid work ethic.

8.Possess high analytical skills, ability to see patterns, a fast thinker, and a good decision maker.

9.Approachable and collaborative personality.

10.Must be organized, detail oriented, and able to prioritize multiple tasks and projects at once.

11.Excellent communication skills required equally for oral, written and visual presentations.

12.Ability to communicate positively with team members, leadership, and executives.

13.Must function equally well as a team player and individual contributor.

How to Apply:

Apply online at

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