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Quality Management Consultant (Program Analyst III) - Tacoma Pierce County Health Department

Notice!This listing has expired and should not be applied for.
Location: Tacoma, Wa
Part-time position, 32 hours per week
Closing Date: March 18, 2018
Job #12348
Posted: March 5, 2018

Are you experienced in successfully applying  quality improvement (QI) principles to existing business processes?  Do you enjoy advocating for and demonstrating the benefits of quality methods? The Office of Assessment, Planning and Improvement in the Administration Division is recruiting for a Regular, Part-time (0.8 FTE) Quality Management Consultant (Program Analyst III) to lead and support its QI and performance management efforts across the Department as well as to provide QI technical assistance and training to other local health departments.  

 Some of what you’ll do:

  • Consult with internal and/ or external leadership (includes quality leadership teams and executive leadership) regarding quality management and performance management methods and tools.
  • Communicate and work with a diverse group of Department staff to identify and prioritize improvement opportunities, scope out improvement projects and translate functional goals into lean six sigma strategies/projects with measurable objectives.
  • Facilitate or lead performance management, project management and quality improvement processes.
  • Research, develop and implement internal and external training programs and workshops based on needs of the audience.
  • Coach, mentor, train and develop green belts, yellow belts and champions in lean six sigma methodology.

    What you bring to the table:

    • Knowledge of  program planning and quality improvement methods and tools.
    • Knowledge of project management methods and tools.
    • Knowledge of the principles, practices and techniques of change management.
    • Skills in developing comprehensive, written analytical reports, including recommendations for improving population-level programs or developing critical public health policy.
    • Skill in translating complex data reports into language understood by the community or other lay audiences.
    • Skills in grant writing and grant management.
    • Skills in public speaking.
    • Skills in planning and organizing work activities to meet established objectives.
    • Ability to manage multiple barriers and issues, adapt to changing circumstances and develop and implement creative solutions.
    • Ability to understand multiple and interrelated system level conceptual issues and develop practical applications and solutions on the community level.
    • Ability to generate a shared vision to generate and maintain enthusiasm for developing solutions and instill a sense of hopefulness for continued improvement of health outcomes.
    • Ability to provide effective technical assistance through coaching, mentoring, training, delegating, and directing.
    • Ability to facilitate executive-level group processes and decision-making.


    Who should apply:

    Bachelor’s degree in management, public health, business administration, or a related field; and five years of progressively responsible professional experience in public health, program management, or  program evaluation, or the equivalent combination of education and experience to perform the essential functions of work.

    Required Certifications and Licensure
    • Possession of a valid driver’s license and an acceptable driver’s abstract is required prior to employment.
    • A position assigned to this classification may have a required certifications or training related to the field of work i.e., Project Management Professional, PMBOK, Six Sigma, ASQ certifications, etc.


    Working Conditions & Physical Requirements:

    Work Setting: Work is performed almost exclusively indoors in an office environment. Exposure to hazards is limited to those commonly found in government office environments.
    Tools and Equipment: Duties require the use of standard office furniture and equipment (e.g., desk, filing cabinet, computer, printer, telephone, fax machine, copy machine, etc.)
    Travel: Driving a vehicle requiring a license. Some travel is required, and is typically local or regional, to meet with clients, conduct business, or attend or provide training. Occasional out-of-state travel may be required.

    Emergencies: When public health responds to an emergency you may be assigned duties that are outside your regular job description. This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department.

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