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Criminal Justice Projects Program Manager - King County Department of Community and Human Services

Notice!This listing has expired and should not be applied for.
Location: Seattle, WA
Full-time position
Closing Date: April 17, 2018
Job #12459
Posted: April 6, 2018
Description:

Summary

The Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, self-reliant and connected to community. 

This 2 year Term Limited Temporary (TLT) position will provide evaluation, performance measurement, data management and extracting functions for a number of King County DCHS projects managed by the Behavioral Health and Recovery Division (BHRD), including but not limited to interventions for utilizers of the criminal justice system who have behavioral health issues, and other initiatives at the intersection of healthcare, behavioral health, human services and criminal justice/juvenile justice systems.

The position will work in the Performance Measurement and Evaluation (PME) Unit as a member of flexible evaluation teams that design and implement program evaluation and performance measurement; conduct research; construct, refine and analyze measurement data sets; and report findings to stakeholders. Teams comprise other program evaluators, data analysts, database administrators and IT professionals, and coordinate closely with project managers, contract monitors, and program partners.  The position will coordinate responsibilities with various members of the PME team, depending upon the project scope and aims.
This position offers a unique blend of working in depth with complex data sets, matching and querying data, as well as conducting high level analysis and preparing outcome and other results for multiple audiences. Superb attention to detail as well as analytical thinking is required.

WHO MAY APPLY:  This is a 2 year Term-Limited Temporary (TLT) position open to all qualified applicants. The Department of Community and Human Services values diverse perspectives and life experiences.  The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.

REQUIRED MATERIALS: Candidates who wish to be considered for this position must submit an online King County application and respond to the supplemental questions. 
 
WORK SCHEDULE/CONDITIONS:
  This position is overtime exempt.  The typical work week is Monday through Friday, 8:00 a.m. to 5:00 p.m.  
 
RECRUITER: Susan Churchill:  susan.churchill@kingcounty.gov

Job Duties

  • Lead and/or assist with development and implementation of evaluations of new programs, including development of randomized comparison trials.
  • Work with contract monitors, implementing agencies, other county departments, and planning teams in evaluation and program performance measurement design, development of data collection instruments and procedures, and analytic approaches to ensure high quality data collection and evaluations that will meet the needs of a range of stakeholders.
  • Perform queries in structured query language (SQL) to extract data from complex databases, especially within SQL Server.
  • Oversee and/or conduct data collection, data cleaning, and development and management of datasets, including from electronic and paper data collection tools as needed to support program evaluation.
  • Match individuals and data from a variety of electronic and manual data sources.
  • Analyze and interpret both quantitative and qualitative data using appropriate statistical methods and data manipulation tools, including analysis of data with very small N’s.
  • Assure timely processing of quarterly municipal jail data.
  • Develop program-level and system-level reports, data visualizations, and presentations that summarize and interpret findings for a wide range of audiences including  policy makers, system administrators, service providers, clients, advocates, and/or community representatives.
  • Respond to data requests.
  • Participate in selected team, work group, division, and department meetings.
  • Perform other related duties as assigned.

Experience, Qualifications, Knowledge, Skills

  1. A Master’s degree in social sciences, public health, behavioral health, criminal justice/juvenile justice or related field with course work in performance measurement, research methods and statistics and/or equivalent education and experience.
  2. Demonstrated experience implementing policy-relevant evaluation processes and performance measurement with behavioral health, human services or criminal justice entities.
  3. Advanced knowledge of and experience with evaluation and analysis methods including descriptive and inferential statistics, analysis of qualitative and quantitative data, and analysis of clinical outcomes.
  4. Experience in obtaining, merging and using data from large, complex administrative databases.
  5. Proficiency in collecting data in a reliable and valid manner. Expertise working with large SQL databases and writing queries using structured query language (SQL).
  6. Experience accessing, matching, extracting, cleaning, managing, validating, and manipulating data.
  7. Experience with data management, analysis, and visualization tools such as Excel, SPSS, STATA, SAS, Python, R, Tableau, etc.
  8. Proficiency in writing high level policy evaluation reports and detailed technical reports.
  9. Exceptional attention to detail and accuracy.
  10. Derives satisfaction from creating tidy data sets and creating meaningful data from noisy data sets.
  11. Strong oral and written communication skills; ability to communicate well with diverse groups in multiple settings.
  12. Strong problem solving and interpersonal skills, including the ability to work independently and to maintain collaborative relationships as part of a team.
  13. Experience in successfully managing complex projects, in detail, and meet deadlines.
  14. Demonstrated understanding of the intersection of social justice disparities and criminal justice/juvenile justice.
  15. Demonstrated ability to establish and maintain good working relationships with diverse teams and stakeholders.
  16. DESIRABLE QUALIFICATIONS:
    1. Experience working with King County healthcare, behavioral health and/or criminal justice/juvenile justice service providers.
    2. Understanding of healthcare, behavioral health and criminal justice/juvenile justice performance measurement and management processes, indicators and tools.
    3. Experience working with healthcare claims data.
    4. Experience with data visualization tools such as Tableau.
    5. Experience with qualitative data collection and analysis.
    6. Familiarity with Results Based Accountability (RBA) framework.

 

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