Careers

Description:

Position Summary

The Public Health Institute is looking to hire a County Contract Manager (Pacific NW). This individual will provide leadership, management, and oversight of the Tracing Health Program for one to two county contracts in the Pacific Northwest as needed/applicable.

Essential Duties and Responsibilities

• Works with program leadership team to provide leadership and management of the project, including analysis and implementation of ongoing priorities, partnerships and infrastructure needs.
• Identifies and implements project management protocols and practices.
• Oversees project workload, coordinates and tracks completion of deliverables.
• Researches and implements workflow and process improvements.
• Performs risk management planning and crisis management.
• Monitors and tracks contract activity and provides regular progress reports to Tracing Health leadership and county clients.
• Directly supervises program staff of approximately 2-5. Acts as mentor and coach to staff.
• Provide high-level direction of workforce/staffing needs and hiring priorities and participate in recruitment activities.
• Works directly with micro-team managers and supervisors to establish and follow procedures for managing workload, setting priorities, and managing contact tracer staff performance.
• Collaborates with micro-team manager and Deputy Director II to support contact tracing staff in succeeding in their work and establish team cohesion in the remote work environment.
• With support from Deputy Director II, serves as a key point of contact for assigned counties, including attending regular meetings and status checks, preparing and submitting progress reports to the counties as needed, problem-solving, maintaining timely communication, and ensuring client satisfaction.

Minimum Qualifications

• At least 7 years of related experience, including at least 3 as a manager.
• Bachelor’s degree required or four additional years of related experience.
• Experience establishing effective working relationships in a multicultural, multi-ethnic environment.
• Demonstrated commitment to advancing health equity.
• Experience in external client (or funder) management.
• Experience managing project budgets, workplans, and deliverables.
• Advanced user of Microsoft Office Suite and related software and comfort learning new virtual tools.
• Must be a resident of Idaho, Oregon, or Washington.

Desired Qualifications

• Master’s degree.
• Professional nonprofit experience in addition to management experience. Experience in public health.
• Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Ability to work as a team and independently, handling multiple tasks simultaneously.
• Ability to be responsive and manage multiple projects and timelines appropriately.
• Excellent planning, strong organization and time management skills.
• Ability to act with integrity, professionalism, and confidentiality.
• Strong customer service values and the ability to incorporate an exceptional level of customer service in all policies, procedures, and practices.
• Demonstrated attention to detail, flexibility, resourcefulness, and creative problem-solving skills.
• Proactive approach to asking questions and raising concerns.
• Ability to build and maintain positive working relationships with staff and internal/external partners.

Important Information

• This is a full-time (40 hours per week) position.
• This is a time-limited position.
• The position is expected to last 12 months and is contingent upon funding after January 2021.