Careers

Description:

Research Coordination

• Call assigned COVID positive cases, and conduct in-depth interviews using call scripts and protocols; simultaneously enter call data into RedCap
• Follow-up with contacts of cases, using call scripts and protocols
• Follow-up on peripheral requests with their cases/contacts to make sure their requests for information have been met or whether additional referrals are needed
• Coordinate testing of contacts and coordinate with the testing team to conduct on-site testing events
• Coordinate referrals for support services to appropriate agencies.
  
  Data Collection and Administrative
• Interact with multiple platforms like RedCap, Mosio, and Dynamics
• Document challenges and brings to team during debrief; resolves accordingly
• Strict adherence to client confidentiality and handling of PHI (like notes taken, and other communication)
• Participation in data collection and quality improvement activities specific to the workplace testing project
• Facilitate grocery services
• Facilitate access to interpretation services as needed
  Other duties as required

• Bachelor’s degree in Public Health, Science, or a related field and at least one year experience to include:
  
  
• Ability to establish rapport with diverse groups of people in a very brief amount of time.
• Ability to work with communities of people with varied lived experiences in a non-judgmental manner.
• Maintain confidentiality of protected health information at all times.
• Carry out assignments and responsibilities reliably in a thorough, accurate, and timely manner.
• Strong attention to details.
• Strong oral communication skills.
• Ability to travel to multiple local work locations.
• Ability to comprehend complex information and adapt to changing guidance.  In order to successfully complete training, new employees must pass a graded assessment.
  
  Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
  
  DESIRED
  
  
• Previous COVID-related work
• Experience working in or with a local health department
• Fluency in English is required; bilingual Spanish-English language skills are preferred