Careers

Description:

• General Information
  • Job Title:
    Medicaid Case Aide - Bilingual in Arabic
  • Location:
    • 14900 Interurban Avenue South
    • Tukwila, WA, 98168
    • United States
  • Base Pay:
    $22.42 - $24.91 / Hour
  • Employee Type:
    FT Non-Exempt
  • Job Category:
    Education & Community Services, Regular, 40 hours per week, 12 months per year
• Description

  Having trouble completing your application? For support, please call (206) 461-8430 or by e-mail to nhjobs@nhwa.org.

   

  Due to COVID-19, this job will be fully or partially remote until further notice. If meeting a client in person or coming into any of our physical offices, safety protocols must be followed.

  Medicaid Case Aide - Bilingual in Arabic

  Closing Date: January 15th, 2021, or until filled

  Scope

  Neighborhood House has a longstanding commitment to ensure that low income, immigrant, and refugee aging and disabled members of our community age in place, receiving culturally appropriate services that enable the highest quality of life. The primary role of this position is to provide case management to approximately 30-35 clients and to support the administrative requirements of the Aging and Disability Services Program, including coordination and contracting of Individual Providers of in-home care services to elderly and disabled adult clients receiving Department of Social and Health Services (DSHS) Medicaid funded personal care and other services. The Case Aide will work as a member of the administrative and clinical teams to provide data management, administrative assistance, as well as direct case management  to the program toward the shared goal of providing culturally and linguistically competent services to the program’s clients and their personal care providers.

  The ideal candidate will have experience navigating within a dynamic and flexible atmosphere and have experience working with diverse populations.

  At Neighborhood House, we have a deep commitment to our employee’s and client’s diverse experiences and backgrounds that guides our work for a more equitable future. We are seeking a team member that represents our dedication to service, equity and inclusion, to join our diverse team.

  Responsibilities

  • Maintain a caseload of 30-35 clients; completing annual and significant change assessments, home visits, monitor plan calls and all other requirements to maintain program compliance with ALTSA Long Term Care Manual.
  • Utilize DSHS and ADS data systems to generate reports that monitor a number of revolving deadlines; communicate efficiently and effectively to clients, case managers and providers to help clients and their providers maintain compliance DSHS requirements.
  • Assist clients and Case Managers with recruiting, contracting and termination of their Individual Personal Providers (IPs) and/or home care agency.
  • Ensure that all Individual Providers are approved to work prior to authorizing payments; update personal care authorizations to reflect individual provider work status.
  • Maintain a computer tracking system and database of all IPs and ensure that they are current on their certifications, trainings and are eligible to provide care. Provide information to case managers, clients and Providers on upcoming training deadlines and how the Provider can access training successfully.
  • Maintain back-up documentation of IPs eligibility for billing and audit purposes.
  • With the support of the clinical team, coordinate the required documentation, authorization and ordering process for medical equipment requests from clients in compliance with DSHS requirements. Develop relationships with Providers to improve the efficiency of this process.
  • Be available to clients, agency staff, Training Partnership staff, and IPs to answer questions and troubleshoot problems.
  • Attend trainings and professional development activities as assigned; prepare trainings for the administrative and/or clinical teams as requested.
  • Perform other duties as assigned.

Qualifications

Minimum Qualifications

• Associate’s Degree in social work, social sciences, health, human services or related field, OR
• Two years of experience working in social services, health, or a similar high-paced environment with an emphasis on diverse populations. An equivalent combination of education and experience may be considered.
• Demonstrated ability to perform job duties within the context of complex Federal and State regulations and definitions and to complete extensive technical documentation.
• Very organized with a high level of attention to detail.
• Demonstrated ability to provide supportive customer service in a high-paced environment.
• Ability to communicate effectively, both orally and in writing, with individuals from a wide range of cultural backgrounds.
• Must be proficient in key computer applications (MS Office/Word/Excel/PowerPoint/Access).
• HIPAA training within 30 days of hire.
• CARE Training within 90 days of hire.
• Case Management Program Training within 1 year of hire.
• Current First Aid Certificate (within 30 days of hire, maintain current certificate during employment).
• Current CPR Certificate (within 30 days of hire, maintain current certificate during employment).
• Sexual Harassment Training within 30 days of hire.
• Child Abuse and Neglect training (within 2 weeks of hire).
• Must pass Neighborhood House background check requirements.

• Position requires Washington State bi-annual criminal background re-check.

Desired Qualifications

• Bachelor’s degree in Social Work, Behavioral or Health Sciences or related field.
• Knowledge of and proficiency in client services-tracking database or related database navigation.
• Knowledge of and proficiency in case management in a multicultural setting
• Knowledge of and experience in elderly or disability issues and social or health related resources that assist elderly and individuals with disabilities maintain their independence and quality of life.
• Fluency in Arabic, Farsi, Ukrainian, Amharic, Tigrinya, or Oromo.