Research Project Bilingual Interviewer I - Fred Hutch

LOCATION: Seattle, WA

CLOSING DATE: April 2, 2021

OPPORTUNITY TYPE: Job

JOB #: 17019

POSTED: March 2, 2021

Description:


Collaborative Data Services (CDS) provides scientific support to researchers at the Fred Hutch. We are currently seeking a Spanish speaking interviewer who will be responsible for collecting data through telephone or in-person interviews with study participants, entering collected data into a data capture system, and assembling mail packets for study recruitment. The incumbent follows strict research guidelines in accomplishing work assignments. Non-routine decisions are referred to the supervisor. The position reports to the CDS Project Manager.


Please note that because of the COVID-19 pandemic we have suspended in-person interviews.

 

Job summary

The Research Interviewer can speak and write Spanish fluently, have a good eye for detail, and can work independently. They will report to the Project Manager. Some independent judgment is used in carrying out responsibilities within established guidelines.


This is an hourly position to start with up 40 hours per week. Must be available Monday-Friday. Since the position may require translation work, these tasks could be completed remotely after business hours. This would need to be determined based on the clients’ needs and timelines.

Responsibilities

  • Conduct research interviews in Spanish adhering to a call script over the phone or video conference – inbound and outbound calls
  • Answer Spanish speaking participant questions according to study protocol and frequently asked questions
  • Schedule in-home visits for Spanish speaking Washington State residents; includes confirmation calls/emails; rescheduling; communicating cancellations to the study team and other situations that could arise
  • Managing Spanish speaking phone message line and email inbox
  • Follow complex data collection instruments to collect and record data according to study protocol
  • Data enter and verify completed data material
  • Transcribing recorded in-person or phone interviews using provided software
  • Perform light clerical duties including electronic file maintenance and mail assembly
  • Perform related duties as assigned
  • Translating study documents from English to Spanish and vice versa (Forward and Back translation)
  • Transcribing recorded phone interviews from English to Spanish and vice versa (Forward and Back translation)
Skills/Eligibility:

Qualifications

Who You Are

  • You are flexible, a quick learner, and can adapt to new situations with ease
  • You possess excellent Spanish and English verbal and written communication skills
  • You are comfortable and effective when communicating professionally with diverse groups of people
  • You are a discreet professional when research interview questions are sensitive or personal in nature

 

Qualifications

  • Ability to work independently and with a team
  • Flexible with respect to office- and home-based work
  • While a BA or MA degree in Spanish, is preferred, we will strongly consider applicants who are bilingual in English and Spanish, with a High School graduation or the equivalent
  • DSHS translation and interpretation certifications, ATA translation certificate, is a plus but not required
  • Experience performing transcription is a plus but not required
  • Usage of Spanish in a professional business setting is a plus but not required
  • Knowledge and comprehension of regional variations of Spanish is a plus but not required
  • Comfortable learning new software and using Microsoft applications
  • Ability to read and follow written instructions in Spanish and English
  • Ability to multitask
  • Excellent time management skills
  • Organized, and able to neatly document information

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