Grassroots Giving Coordinator (Annual Giving) - Oregon Food Bank

LOCATION: Remote/Portland, OR (USA)

CLOSING DATE: open until filled

OPPORTUNITY TYPE: Job

JOB #: 17285

POSTED: April 28, 2021

Description:

Oregon Food Bank (OFB) believes that no one should be hungry. Our mission is to eliminate hunger and its root causes.  We believe that food and health are basic human rights for all. We know that hunger is not just an individual experience; it is also a community-wide symptom of systemic barriers to employment, education, housing and health care such as systemic racism, sexism, and cissexism. That’s why we work systemically to achieve our mission to end hunger: we foster community connections to help people access nutritious food, and we build community power and strengthen networks of support and the safety net to eliminate the root causes of hunger for good.

We build community power to dismantle systems and policies that drive hunger and poverty.

Oregon Food Bank is an Equal Opportunity Employer, and we strongly encourage applications from candidates who can increase the diversity of our organization and strengthen our capacity to eliminate hunger. We believe strongly in the power of lived experience — and we actively seek individuals who have experienced hunger and its root causes to join our team. Our organization is stronger because of the leadership of people who have faced food insecurity in their own lives and/or hail from historically under-represented communities. Learn more about our commitment at oregonfoodbank.org/equity

Who You Are:

You care deeply about community, about people experiencing hunger and hold them in the center of all that you do. You are committed to apply equity as a process and an outcome of your work to disrupt systemic social patterns that promote hunger such as racism, sexism, and cissexism.  You have a strong affinity with OFB’s 10 Year Vision and are profoundly excited to achieve this vision for and with our community.

Position:

The Grassroots Giving Coordinator (Annual Giving) internally recognized as Community Philanthropy Coordinator - Grassroots Giving will join a growing .... will join a growing Community Philanthropy Department of 30+ dedicated, collaborative, values-driven, and effective philanthropic development professionals who are passionate about resourcing an end to hunger and hunger’s root causes. Together we raise more than $20MM annually for Oregon Food Bank’s mission and vision - to ensure wellness and justice for our community. We innovate, risk, learn and refine as core practices. We value relationships and aspire to shape Oregon Food Bank into a civic engagement home for donors. We believe philanthropy should be accessible to all facets of our community and, in how we work, we reclaim philanthropy’s true meaning - a love for humankind and any voluntary action for the common good. We vanguard practices and policies that reflect philanthropy’s potential as a more just institution. And we design resource and relationship development programs rooted in equity.

This position exists as part of the Grassroots Giving Team which develops innovative techniques to strengthen transformational, regenerative engagement with roughly 40,000 donors while acquiring, cultivating, renewing and upgrading financial support in response to mailings and digital programs. Grassroots Giving raises over $4M annually to advance Oregon Food Bank’s mission while facilitating expanded advocacy action-taking and civic engagement over time - contributing meaningfully to OFB’s movement-building efforts. The Grassroots Giving Team collaborates closely with other developers on the Individual Giving Team to identify and cultivate mid-level and monthly giving prospects. It also integrates with other departments and programs engaging Oregon Food Bank’s community, including Strategic Communications, Advocacy, and Volunteering.

This position will expand the capacity of the Grassroots Giving Program to establish a more sustainable, relationship-centered donor experience; grow and strengthen peer-to-peer strategies; shift portions of donor engagement work from external vendors to in-house strategy and production (especially through digital channels); and further refine our analysis and reporting. 

Primary Responsibilities: 

Assistance with production of donor engagements 

Support development of mass emails, online donation pages, text messages, and other components of Grassroots Giving campaigns. This includes technical production, copywriting, and editing of donor appeals and engagements - utilizing messaging that centers clients as heros and systemic inequities as hunger’s root causes.

Support with data processing, analytics and reporting

Compile and process data for mail list creation, analytics and report development.

Provide backup support to gift processing and database staff during busiest periods.

Task and project management

Aid in managing Grassroots Giving projects and calendars.

Support collaborative processes and communication with partners including other internal teams and departments, as well as vendors and other external partners. 

Support with expansion of peer-to-peer engagement

Assist with planning and expansion of Grassroots Giving Program into peer-to-peer campaigns and engagement platforms.

Fielding/responding to donor inquiries

Field/respond to peer-to-peer inquiries from individual donors.

Provide backup to Donor Relations staff to handle donor inquiries during busy periods.

Organization-level responsibilities

To be an ambassador and a leader for OFB’s vision and mission, a cross-departmental collaborator, and an active contributor to building a movement to end hunger for good. 

In consultation and coordination with the supervisor, actively contribute to: cross-departmental efforts: work culture activities and programming, advisory and consultative groups such as the compensation committee, affinity groups, Equity Ambassadors, Equity Think Tank meetings, among others, plan and engage in professional development activities that strengthen your capacity for your specific role as well as your capacity to contribute and advance organizational goals, OFB’s vision and mission.  

Other duties as assigned

Work environment:

Work is performed in an office environment while sitting in meetings or at a computer screen for extended periods inside and outside of Oregon Food Bank and will use computer and phones extensively. May occasionally work outside of general working hours of 8:00–5:00 p.m., such as evenings and weekends; occasional travel out of town may occur. 

Work  may require to lift, move and carry objects from 20 to 40 pounds, such as boxes containing office and other supplies. Crouching, bending, kneeling and reaching when filing. Accommodations may be available upon request.

This position is remote through June 2021.

The pay range is $47,000 - $54,000.

Skills/Eligibility:

Skills and Experience of the Ideal Candidate:

  • 2+ years of experience in mass audience fundraising or communications -- experience in grassroots engagement strategies a plus
  • Graphic design experience and knowledge of basic design principles
  • Experience with storytelling, copywriting, editing and messaging using an equity lens
  • CRM database experience, including data entry, queries, mass imports and exports
  • Experience with mass email, online giving and/or peer-to-peer texting platforms
  • Proficiency in Microsoft Office and/or Google Workspace (GSuite)
  • Basic knowledge of HTML/CSS coding languages
  • Excellent teamwork and collaboration skills, including strong written and verbal communications
  • Ability to handle interruptions, maintain focus and produce timely, accurate work.
  • A professional approach and a commitment to a workplace that values and respects differences of race, ethnicity, age, gender, gender identity and expression, sexual orientation, religion, ability, and socio-economic circumstances
  • Strong analytical skills, high level of accuracy
  • Must be available for some weekend and evening responsibilities
  • Organizational-level skills and experience:
    • Disposition and willingness to innovate, problem solve, test, fail and adjust.
    • Experience in modeling intercultural competence and demonstrated commitment to equity, inclusion and social justice.
    • Demonstrated ability to think strategically, take initiative and use good judgement; ability to maintain confidentiality.
    • Project management and organization skills; ability to manage multiple projects with attention to detail; ability to handle interruptions, meet deadlines and complete accurate work.
    • Self- directed, meets benchmarks and checks assumptions about the end goal. Clear on personal role in the team, shows willingness to support others to build momentum and share success; comfortable working in an office environment and offsite.
    • Ability to thrive in a creative, responsive, and fast-paced culture.
    • Commitment to continued professional development to strengthen capacity to work through an equity lens for social justice.
  • Other duties as assigned. 

Preferred Qualifications:

  • Peer-to-peer fundraising or community action campaign planning and execution
  • Building, engaging and/or moderating online communities
  • Experience with BIPOC community engagement
  • Experience with email automation programming
  • Experience with spreadsheet pivot tables, macros, other advanced spreadsheet skills
  • Experience with some combination of the following applications and tools: Raiser’s Edge, EveryAction, Classy, Hustle, Asana, Adobe Indesign, Illustrator, or Photoshop.
  • SQL and PHP coding languages
  • Organization-level preferred qualifications:
    • Multilingual skills at a minimum professional level of proficiency or greater in English and any additional language/s, defined as being able to speak the languages with sufficient structural accuracy and vocabulary to participate effectively in most formal and informal conversations on practical and professional topics.  Multicultural skills of adaptation and integration are strongly preferred.  
    • Adaptation is defined as the capacity to communicate and interact with people of multiple cultures, backgrounds, and styles by incorpoHow to Apply:

      This position is open until filled.

      A cover letter is required for consideration.

      Learn more and apply.