Careers

Description:

Summary

The Community Health Services Division of Public Health- Seattle & King County is seeking a Term Limited Temporary COVID -19 Screener to join our multidisciplinary team at Federal Way Public Health Center, in the delivery of health services to the County’s most vulnerable people.  At Federal Way we provide Parent-Child Health, Women Infants and Children ( WIC), Family Planning and  teen clinic, health insurance enrollment services and ORCA Lift.  Additionally, we are co-located with a community partner, where we share in the screening responsibilities of our community being served at our clinic.  We serve a diverse low-income population including people who are experiencing homelessness, and people with limited English proficiency. We are mission critical employees and are dedicated to showing up and providing the best care under any and all circumstances.
 
 This position is critical as it supports a broad range of healthcare services in this fast-paced public health center.   The successful candidate must have excellent and reliable attendance and stellar customer service skills.

Job Duties

• Greet patients and visitors professionally, use appropriate tone, be pleasant and courteous at all times.
• Perform temperature checks on every visitor to the site over age 2. Report any abnormalities to clinic staff before allowing guest to enter the clinic.
• Offer a mask, if applicable, to all patients and visitors over the age of 2 yrs old.
• Ask the COVID-19 screening questions and report any positive responses to clinic staff before allowing the guests to enter the clinic. Based upon the site based infection control protocols.
• Don and Doff PPE as required within the protocol for performing medical screening
• Monitor the occupancy of the waiting room and control the flow of patient traffic.
• Wipe down high touch areas at the designated intervals.
• Interact effectively and positively with patients, coworkers, and external clients at all times.
• Coordinate communication and information with other departments. Maintain a high level of professionalism when interacting with internal and external customers.
• Greet patients and visitors professionally and direct patient appropriately to receive services, including WIC, Family Planning, Insurance enrollment and other services performed at the site.

Experience, Qualifications, Knowledge, Skills

• Possess the ability to consistently provide superior customer service and exhibit an exceptional work ethic.
• Work independently and problem solve, know when to ask for help.
• Ability to wear a mask and face shield for the majority of the shift.
• Ability to sit/stand throughout the shift.
• High school graduate or G.E.D
• Ability to read, write, speak and understand English as needed for the job. 
• Reliable transportation to get to and from work.

DESIRED QUALIFICATIONS

• Bilingual, Spanish speaking is a plus, but not required.
• Knowledge of medical terminology preferred but not required.