Mobile Market Manager - FareStart

LOCATION: Seattle, WA (USA)

CLOSING DATE: open until filled

OPPORTUNITY TYPE: Job

JOB #: 17316

POSTED: May 4, 2021

Description:

COMPANY DESCRIPTION

FareStart has been helping people transform their lives through food for nearly 30 years — one person, one job and one community at a time.

People in poverty struggle to escape the cycle they are in and often face other compounding barriers to getting and keeping a job. At FareStart, we help people overcome those barriers by teaching them work and life skills they need to succeed in the foodservice industry — and in life. Through our restaurants, cafes, catering and programs that provide meals to social services, shelters and schools in the Seattle area, participants in our programs get practical work experience while giving back to their community. In 2011, FareStart launched a national initiative, Catalyst Kitchens, in order to share our unique model with nonprofit organizations across North America.

By investing in people and building community, we transform homelessness, hunger and poverty into human potential.

Vision: Every individual has the opportunity to thrive in an equitable and just world.

Mission: FareStart transforms lives, disrupts poverty and nourishes communities through food, life skills and job training.

Values: We will deliver on our mission by living our values.

  • Acceptance: We build relationships based on the belief that the past informs but does not dictate the future.
  • Respect: We treat everyone with dignity, regardless of background or differences. We actively listen and seek first to understand. We are honest, even when it is difficult.
  • Openness: We create a culture of trust through transparency and open communication. We are open to new ideas.
  • Collaboration: Contribute positively to strengthen the organization and our impact through teamwork and through partnerships.
  • Accountability: We are responsible to each other, to our community and ourselves. We are committed to rigorous evaluation and making fiscally responsible decisions that align with our mission.
  • Inclusion: We provide a community of belonging, regardless of background. We value and seek out diversity.
  • Growth: We are a learning organization. We invest in continuous improvement and growth.

JOB DESCRIPTION

The Job: The Mobile Market Manager is responsible for the initial pilot launch, daily operations of the Mobile Market and the onsite activities included. Directly collaborates with the Sr. Manager of Community Engagement & Innovations, and Chief Innovation Officer to ensure consistent standards, service, and training expectations. Assists in the development, implementation, and support of operational business strategies. Accomplishes goals and projects, by proactively planning and executing both daily tasks and periodic work, as assigned by the Chief Innovation Officer.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Consistently model a welcoming “can do” spirit with customers, community organizations and FareStart teammates, to ensure a stellar market experience.
  • Responsible for the scheduling and staffing of Mobile Market events and logistics.
  • Responsible for onsite supervision, training and coaching volunteers and Mobile market staff
  • Plan for and oversee day-of-event customer service, ensuring an excellent community experience through staff preparation, organization, and market execution.
  • Create, manage, and communicate policies and procedures for events, volunteers, and staff, ensuring alignment and maintenance of customer service philosophy and standards.
  • Maintain and expand professional and technical knowledge by tracking trends in food security and the community.
  • Report, respond to and effectively manage community opportunities, feedback, challenges, requests, and complaints.
  • Responsible for restocking, ordering and management of inventory systems for the Mobile Market.
  • Coordinate all money handling, finance, cash and cashier policies, procedures, and execution. Including any necessary reporting and upkeep of permit to accept SNAP benefits.
  • Ensure systems for maintaining/accounting for market inventory, donations, displays, equipment, and supplies.
  • Make operational recommendations, and maintain procedures to ensure vehicle care, inventory controls, and systems.
  • Coordinate equipment maintenance with Fleet Supervisor and Innovation team

The Location: FareStart, 700 Virginia, Seattle, WA 98101

The Benefits:

  • Competitive hourly wage based on experience and qualifications
  • Paid time-off (3 weeks first year of employment) and paid holidays
  • 401(k) savings plan
  • Health, disability, and life insurance
  • Free ORCA pass
  • Free Shift Meal

COMPENSATION this position is : salaried, 50k-75k

Skills/Eligibility:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

  • Demonstrated success collaborating, team building, and managing others; strong communicator demonstrated by ability to interact successfully with a variety of people and diverse population.
  • Previous retail or public customer contact experience desired; background in retail grocery industry preferred.
  • Three to five years of operations supervisory experience
  • Five years of customer service or hospitality experience.
  • Demonstrated success in developing high standards, training programs, and levels of service for staff.
  • Excellent computer skills; self-motivated; excellent planning skills; and the ability to make timely and competent decisions.
  • Experience tracking inventories.
  • Must be able to adjust to a flexible schedule; and be available days, nights, and weekends.
  • Valid Washington driver’s license, with excellent driving record and willingness to drive trucks and vans.
  • Food Handler’s Card

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate.
  • During public stay at home order, employee will be working in person and remotely.

COVID-19 Consideration: We coordinate with the King County Public Health Department and the CDC to follow all required protocols.

Travel

Occasional local travel between sites up to a 25-mile radius.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee must occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision and the ability to adjust focus.
  • While performing the duties of this job, the employee is regularly required to sit.  The employee is frequently required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear.  The employee is also frequently required to stand; climb or balance; and stoop, kneel, or crouch.
How to Apply:

Apply online at: https://www.farestart.org/careers

Why Should You Apply?

  • Be part of our mission to disrupt poverty.
  • Join a supportive, respectful and celebratory community among our staff, students, board, and volunteers
  • Organizational commitment to a diverse, equitable, and inclusive workplace
  • FareStart encourages the personal and professional growth of its employees

FareStart is an Equal Opportunity Employer serving people of various communities and backgrounds. We seek applicants who value diversity and inclusivity. Women, People of Color, and Members of the LGBTQIA+ Community are encouraged to apply.

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