University of Washington School of Public Health
Patient Navigator - International Community Health Services (ICHS)
Closing Date: June 4, 2017
Posted: May 4, 2017
This position promotes client access to medical and social services and other relevant support systems to improve health outcomes and self-management skills. This position supports ICHS’s community kitchen and literacy programs.
Duties and Responsibilities:
- Assist patients with outside medical billing, ordering of durable medical equipment, enrolling for social services, and procuring infant/toddler supplies for low-income patients.
- Document patient visit in the Electronic Health Records (EHR) and other tracking systems per agency compliance and HIPAA requirements.
- Oversee the on-going functions of the Reach Out and Read Program.
- Oversee the on-going functions of the Waiting Room Literacy Program.
- Oversee the on-going functions of ICHS’ monthly Community Kitchen.
- Participate in the development and implementation of projects associated with the Civic Engagement Grant.
- Participate in the development and implementation of special projects (i.e. Parks Activation Grant)
- Collect required data and information to complete monthly and annual reports; assist with creating report and data collection systems that work with the electronic medical records and manual record systems to meet agency and program reporting requirements.
- Participate and work on special projects, agency events, and health fairs in consultation with supervisor.
- Participate in the development and implementation of goals, work plans, performance measures and continuous improvement of service delivery to assist in attaining the program, department and/or organization’s initiatives, goals and strategies, and mission through a spirit of service, teamwork and respect. Work well with other employees, follow direction and work well under pressure.
- Attend all required training and safety meetings; use, maintain and replace assigned personal protective equipment; report all injuries and illnesses to supervisor immediately; complete and submit incident/accident reports as required; report hazardous conditions or unsafe work practices to supervisor or organization’s Safety and Health Committee; and follow all safety and health guidelines, practices, policies and procedures and actively support and participate in the Emergency Preparedness Program and tasks.
- Comply with applicable federal, state and local laws and regulations, ICHS policies and procedures, including ICHS Privacy, Security and Compliance policies and procedures and the Code of Conduct.
- Actively participate in Quality Improvement program and activities; initiate Quality projects and/or process improvement to attain quality service delivery.
- Other duties as assigned.
- Education – Bachelor’s degree. Experience in a health care setting may be substituted year for year for the education requirement.
- Experience – One year experience in a health care setting, community health education and/or outreach position. Profiency in Vietnamese, Cantonese, or Mandarin language not required, but preferred. Proficient computer skills. Valid WA State Driver’s License, insurance and access to a vehicle.
Application packets are available at all ICHS locations or online at www.ichs.com. Send application and resume to: ICHS, Attn: Human Resources, P O Box 3007, Seattle, WA 98114-3007 or Fax: 206-490-4011 or email: email@example.com.
More Information (pdf)