Health Services Consultant 2 - Office of Infectious Disease - State of Washington

LOCATION: Tumwater, WA

CLOSING DATE: January 24, 2019


JOB #: 13461

POSTED: December 24, 2018


What will you be doing? – Duties include:

  • Build and maintain relationships with internal staff and local health jurisdictions (LHJs) through frequent telephone interaction and less frequent in-person and email communications to collect and verify case information.
  • Call LHJs to gather and verify medical, demographic and risk information related to HIV/AIDS cases.
  • Troubleshoot and work with facilities, provider, laboratories and LHJs to solve identified problems to ensure accurate and timely reporting of HIV surveillance related data.
  • Comply with all applicable confidentiality and security guidelines, rules and laws.
  • Use specific software applications to match incoming laboratory data against existing cases for the purpose of capturing and following up on cases that have not previously been reported.
  • Work with staff from other state HIV programs, review electronic data found in Washington State’s HIV/AIDS reporting system to determine whether individual cases have been reported in other states and which jurisdiction originally reported the case.
  • Use various electronic and hard copy data sources to locate previously unreported cases and deaths.
  • Call health care providers, HIV/AIDS case managers, hospital staff, laboratory staff, correctional facility staff or staff from other external entities to gather and verify medical, demographic and risk information related to HIV/AIDS cases.
  • Perform quality assurance tasks to ensure reporting timeliness and completeness using hard copy and electronic data sources.
  • Develop and maintain training materials for new DOH and LHJ staff for HIV case surveillance activities. Train staff using these materials.
  • Provide education to DOH staff and partners about HIV case surveillance.

Required Qualifications

  • OPTION 1: A Bachelor’s degree or higher.



 OPTION 2: Four (4) or more years of experience with professional management or consultative experience in a health services program.


  • Working with health database systems and experience in health data and medical terminology.
  • Advanced-level experience using MS Excel. Advanced-level experience is defined as using MS Excel to develop complex spreadsheets with macros, multiple math functions, advanced filters, and links to external sources of information; create custom toolbars and chart types, and use data analysis tools.
  • Demonstrated experience in acting as a central point of contact between internal and external entities, with a demonstrated ability to effectively communicate orally and in writing.
  • Demonstrated experience in maintaining confidentiality of sensitive information access or discussed while performing duties of position.

  Preferred/Desired Qualifications
 Demonstrated experience of infectious diseases and notifiable condition reporting.

  • Demonstrated experience in using portable computer technology (e.g. laptop computers) and related software utilities in field data collection.

 Conditions of Employment/Working Conditions
With or without an accommodation, I am willing and able to:

  • Work in the DOH offices, and occasionally work at external agency offices, public/private provider clinics, public gathering places, and survey participant homes.
  • Work in a setting that exceptional hazards are minimal, primarily restricted to the risk of exposure to potentially unsafe circumstances or persons during field interview data collection.
  • Work full time with the requirement of working evening and weekends on a routine basis.
  • Occasionally travel to other parts of Washington State (approximately once a month) or to other states, primarily Atlanta GA (approximately once a year), staying overnight as required.
  • Work at a tobacco-free campus and environment.
  • Legally operate a state or privately owned vehicle or provide alternative transportation.
  • Frequent interactions with surveillance staff from local health jurisdictions and other states, survey participants, health care providers, and other DOH program staff; in-person, via email and telephone.

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