Product Safety & Quality Advisor - Starbucks (Job)
Description:
The food safety and quality advisor role is an incredible opportunity for an entry-level career food safety and quality professional to support supply quality and product safety initiatives with our food and beverage categories. You will collaborate with internal cross-functional teams and suppliers to support the implementation of Food Safety and Quality programs, ensuring the delivery of safe, wholesome, and premium quality products to our customers. You will uphold a legacy of world-class food safety and quality performance by managing quality signals, supporting cross-functional teams to address product incidents, and executing supply base management processes.
As a food safety & quality advisor – Food & Beverage, you will…
- Work collaboratively across the organization and suppliers to support the execution of food safety and quality programs.
- Monitor customer and partner complaints, routinely summarizing data and reporting issues.
- Apply technical knowledge to root cause and problem solve complex issues (i.e. testing, supplier and product assessments, documentation)
- Proactively analyze product safety and quality signals, metrics, audit data, customer complaints, regulatory and social media inputs.
- Identify trends, lead investigations, and drive resolution of product related concerns from regulators, retail stores, regional partners, and/or internal and external customers.
Skills/Eligibility:
We’d love to hear from people with:
- Strong food safety and quality experience in food and beverage manufacturing settings including plant experience (2-3 years minimum)
- Experience in food technology, food science, manufacturing, equipment, quality assurance, microbiology, food safety or product development (2 years)
- Food safety certifications, such as safe food handling, sanitation, PCQI, HACCP, etc
- Knowledge of Good Manufacturing Practices (GMP) and HACCP principles
- 4-year degree preferred, General Science, Food Safety, Microbiology, Environmental Public Health or Food Science
Skills:
- Ability to prepare clear and concise verbal, written, and visual presentations for managers and cross-functional peers.
- Experience in Word, PowerPoint, Excel, Smartsheet, OPM (Oracle Process Manufacturing)
- Ability to think creatively and balance multiple priorities and meet deadlines.
- Ability to organize collection of data, analyze qualitatively and quantitatively and capture conclusions.
- Ability to stay organized while working independently and meet deadlines in a fast paced, rapidly changing environment.
- Understands partnership culture with ability to build strong relationships both internally and externally