Careers

Description:

The purpose of the Marketplace Outreach and Education Coordinator is to use their diverse and comprehensive insurance knowledge to analyze and resolve issues as they pertain to individual members of the insurance buying public, providing education/information to enable them to protect their rights. This position gathers facts, assesses the problem, and proposes a resolution. The coordinator will work within an assigned region to identify gaps regarding populations that are underserved and are experiencing health inequities. Outreach will include working with existing community engagement efforts and organizations aimed to ensure that systemically marginalized communities are given quality information to make an informed decision about health coverage options.

The Outreach and Education Coordinator is also responsible for providing training and support to Community Partners and Agents around the state who wish to assist in reaching out to and enrolling Oregonians into insurance programs. These partners include Grantees, Agents, Application Assisters, volunteer community organizations, medical providers and other stakeholders. This position will support outreach and education in Coos, Curry, Josephine, Jackson, Klamath and Lake counties. This position will have a central worksite in Salem, with the option of most of the work being done remotely, after the initial training period and when not in the field conducting outreach.

Skills/Eligibility:

Minimum Qualifications: These qualifications must be visible in your application for consideration.

A Bachelor’s Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills; and two years experience coordinating or administering a program.
OR
Any combination of experience or education equivalent to five years of experience that typically supports the knowledge and skill requirements listed for the classification.

A valid license and satisfactory driving record, as travel and use of state vehicles are active functions of the position.

Desired Attributes: The following are skills and lived experiences that we have identified as key to success in this role at OHA. These are the attributes we are looking for in our top candidate. If you possess any of these, please let us know in your application.
 

• Required to possess and maintain a complex and diverse knowledge of insurance laws and regulations.
• Must have experience in training, presenting and providing outreach to communities.
• Must exercise tact and diplomacy to gain cooperation of others. Must demonstrate firmness and impartiality in controversial and/or strained circumstances.
• Must be knowledgeable about Oregon Health Insurance Marketplace products and policy positions.
• Must have superior problem solving and communication skills, and be able to deal with individuals having diverse education and background under stressful conditions. 
• Must exercise superior common sense and good judgment in strained circumstances. 
• Must have a strong technical insurance background.
• Must have advanced ability to develop, recommend, and implement effective plans and objectively evaluate progress.