Careers

Description:

Program Growth and Delivery

• Grow the number of RainWise installations each year, with targeted efforts in priority neighborhoods
• Work with the program team to set goals, track progress, evaluate efforts, and report results
• Oversee design and installation standards
• Support installation contractors and expand the number of qualified installers
• Oversee inspection processes
• Implement program improvements based on data, feedback, and community needs

Customer Service and Public Representation

• Provide strong customer service and represent the RainWise program to the public
• Maintain clear communication with partners and stakeholders, including King County, contractors, and residents
• Review and communicate eligibility requirements
• Troubleshoot issues that arise with contractors or homeowners before, during, and after construction

Program Administration

• Oversee program budget and spending
• Review and approve rebate payments
• Manage contracts and the program’s database system

Skills/Eligibility:

Experience: Three (3) years of experience in planning and research related to land use, urban economics, human services, environmental issues, conservation; or other work directly related to City planning and development activities.

AND

Education: Bachelor’s degree in planning, urban design, environmental studies, public administration or related field.

Experience Equivalency: Equivalent combination of education and experience that demonstrates the ability to perform the position duties.

Desired Qualifications - You will be successful if you have the following experience, skills, and abilities:

• Experience providing responsive, high quality customer service
• Ability to lead cross agency teams or partners without direct supervisory authority
• Proven experience guiding programs through change and improving processes
• Ability to set program goals, develop metrics, and track/report progress to leadership
• Strong communication skills with diverse stakeholders, including contractors and vendors
• Experience building and maintaining community and partner relationships
• Working knowledge of residential rain gardens and cisterns used for stormwater management
• Ability to manage a complex program, including scope, budget, and multi-agency coordination
• Strong data analysis skills and ability to communicate insights clearly
• Demonstrated organizational skills, including managing deadlines and attention to detail