Careers

Description:

As the program lead the Project/Program Manager (PPM) III will provide expert level oversight for Emergency Community Health Outreach (ECHO) Program. This role is responsible for driving project/program planning and analysis, policy research, systems development, technology implementation, and strategic program growth. The ECHO Program empowers communities to actively engage with EMS agencies by providing training and education around pre-emergency hospital care to trusted community organizations and providing translated materials of key EMS resources. The program works with emergency response organizations and community partners such as St. Vincent de Paul Centro Rendu, the Chinese Information and Service Center, and the Somali Health Board to ensure EMS provides the best possible care to all King County residents, regardless of race, ethnicity, age, socio-economic status, culture, gender, or spoken language. ECHO was founded with support from the University of Washington’s School of Public Health. 

 Primary responsibilities of the position include project/program planning, development, and monitoring of goals, objectives, and work plans, program operations, resource coordination, program analysis and evaluation, collaboration with multidisciplinary teams, and assessment of program performance measurements, all within the context of racial and social equity and centering historically marginalized communities. This position will be a high-profile liaison for collaboration and networking with fire departments, healthcare facilities, dispatch centers, community-based organizations, and University of Washington research teams. Additional responsibilities include program development and monitoring, budget development and monitoring, and program specific contract negotiation, management, and monitoring.
 
 The PPM III will specifically be responsible for program leadership, equity strategy, community partnerships, contract and grant management, data evaluation, fire-department coordination, and public communication to ensure EMS services are equitable, culturally responsive, and accessible to King County’s diverse communities.
 This position will report to the Equity Pod Supervisor and is expected to work on site three days out of the 40-hour work week, with the ability to travel throughout the region as needed. This role is expected to work independently while maintaining appropriate communication with the Equity Pod Supervisor regarding priorities, deadlines, and program status.

Job Duties

 

Core Program Leadership & Strategic Direction

• Lead, manage, and oversee the EMS Community Health Outreach (ECHO) program, ensuring

alignment with EMS levy priorities and King County equity goals.

• Develop multi-year program strategies, work plans, and performance measures.

• Provide leadership in the design, implementation, and evaluation of community-based EMS

outreach initiatives.

Equity, Language Access, and Community Engagement

• Direct ECHO’s equity-focused work addressing disparities related to poverty, discrimination,

and limited English proficiency (LEP).

• Oversee development and dissemination of culturally and linguistically appropriate EMS

education materials in 20+ languages.

• Manage ECHO’s train the trainer model, supporting community organizations in delivering

CPR, 9 1 1 education, fall prevention, mental health, stroke, and chronic disease outreach.

• Build and maintain partnerships with community-based organizations.

 

Project and Contract Management

• Manage complex, multi-year projects involving multiple partners and deliverables.

• Develop scopes of work, negotiate contracts, and monitor contractor performance.

• Oversee budgets, procurement processes, and compliance with EMS levy requirements.

• Prepare RFPs for community outreach initiatives.

Data, Evaluation, and Reporting

• Lead program evaluation activities, including data collection, analysis, and interpretation

related to EMS access, disparities, and community outcomes.

• Oversee production of ECHO reports, mid-levy evaluations, CPR community surveys, wellness

surveys, and pilot study assessments.

• Ensure data-driven decision-making and continuous quality improvement.

Fire Department & EMS Partner Coordination

• Coordinate fire-department-based pilot recruitment projects.

• Provide technical assistance to EMS agencies to improve equitable access to emergency care.

• Support EMS partners in implementing language access, cultural responsiveness, and

community engagement strategies.

Team Leadership & Collaboration

• Facilitate cross-sector work groups, advisory committees, and collaborative planning sessions.

• Provide guidance and technical support to EMS staff, community partners, and academic

collaborators.

• Represent the ECHO program in internal and external meetings, presentations, and public

forums.

Communication & Public Representation

• Serve as the primary point of contact for the ECHO program.

• Prepare written materials, presentations, and briefings for EMS leadership, elected officials, and

community stakeholders.

• Communicate program goals, outcomes, and equity priorities clearly and effectively.

Skills/Eligibility:

Minimum Qualifications: 

Desired Qualifications: